10. Your plan and subscription

With TrainerStudio you pay based on your number of active clients, and every plan includes every feature.

The Free planCopy Anchor Link

• You get three free clients, with no time limit. The Free plan box in the menu tells you how many client slots you have left.
• Archived clients don't take up a slot. If someone no longer trains with you, archive them from Options → Archive customer. You can reactivate them anytime from the Archived filter.

SubscribeCopy Anchor Link

1. Click See plans in the menu box (or go to Business → Subscription).
2. Choose your tier: up to 5, 15, 30 or 50 active clients, or unlimited. TrainerStudio flags the one that fits your client count as Recommended for you.
3. Click Subscribe and pay securely with Stripe.

If you change tiers mid-month, you only pay the prorated difference. Prices are adjusted to your country and shown in your currency; see them on the pricing page.

Manage your subscriptionCopy Anchor Link

In Business → Subscription, the Manage subscription button opens the billing portal, where you can:

• download your invoices;
• change your card or payment method;
• cancel your subscription. Once the cancellation takes effect, your account goes back to the Free plan.

To close your account for good, open the ⋮ menu next to Manage subscription and choose Delete account. This can't be undone: your data is deleted and your clients lose access to their app.

FAQCopy Anchor Link

I can't find where to cancel. Business → Subscription → Manage subscription, then the cancel option in the billing portal.

I subscribed from my iPhone. Then Apple bills you: cancel or change tiers from your iPhone, in TrainerStudio's Settings → Subscription or in your Apple Account settings.

I paid and I'm still locked out. If you have more active clients than your tier allows, archive the ones who aren't training or move up a tier. If you're still locked out after that, contact us from Help.

Do I pay extra for the branded app or for nutrition? No. Every tier includes every feature.

You've finished the courseCopy Anchor Link

You've got the essentials down, but there's a lot more to TrainerStudio. Every feature has its own guide:

• Nutrition: meal plans and recipes.
• Load control: internal load, RPE and how each client's volume is trending.
• Check-in forms: weekly check-ins and questionnaires.
• WhatsApp reminders.
• Payments from your clients.
• Calendar.

And if you have any questions at all, contact us from Help.

More detail in How to manage your TrainerStudio subscription?.