4. Create clients

Adding new clients is very quick. In just a few seconds you will have the client created and an invitation link ready to share.

How to get started

From the client list, click the "Add customer" button at the top.

What information you need

You only need three basic pieces of information:

• First name of the client
• Last name of the client
• Email of the client

All fields are required. The email must be unique — it cannot already be registered in your account.

Steps to create a client

1. Open the form by clicking "Add customer"
2. Fill in the details: first name, last name, and email
3. Click "Create"
4. Copy the invitation link that appears automatically

The invitation link

Once the client is created, you will receive a unique link that you can share with them. This link:

• Is personalized with your brand (if you configured an app name)
• Allows the client to access for the first time
• Takes them to a page where they can create their password
• Only works once, until the client accepts the invitation

What happens next

Once the client is created:

• They appear immediately in your active clients list
• They are pending until they accept the invitation
• They can receive routines even before they have accepted
• They cannot access their app until they accept the invitation and create their password

What you can do next

With the client created, you can:

• View their full profile by clicking on their name
• Assign workout routines to them
• Organize them in groups for better management
• Enable chat if you have that feature

Useful tips

Organization

• If you plan to use groups, create them before adding clients
• Use a consistent format for names (always "John Smith", not alternating with "Smith, John")

Invitations

• Share the link as soon as possible so the client can get access
• If you lose the link, you can view it again from the client's profile
• You can verify in the profile whether the client has already accepted the invitation

If something doesn't work

The email is already registered

This means you already have a client with that email. Check your active or archived clients list.

The link doesn't work

• Make sure you copy the full link
• Verify that the client has not already accepted the invitation
• If needed, you can generate a new link from the client's profile

I can't create more clients

Check your subscription plan to see how many clients you can have. If you've reached the limit, you can archive old clients or upgrade your plan.

Additional resources

• Clients section overview - Learn to manage your client list
• Client detail sections - Discover all features available for each client
• Getting started with TrainerStudio - Complete guide to getting started